Employees from industrial companies, trading companies or industry-related service companies who design and manage value creation processes are the target group of the certificate course. They work in logistics, supply chain management and operations management, for example. Employees from customer service, process management and order processing in industrial and service companies who are entrusted with the design and management of service processes are also addressed by this continuing education, further training.

Admission to the continuing education course in Operations Management is possible with a university degree and three years of professional experience as well as without a university degree. However, people who do not have a university degree must have a qualified continuing education, such as an Advanced Federal Professional Examination (AFPE) or a CHE diploma, and at least five years of professional experience. The Head of Studies decides on admission on an individual basis.

Operations strategy, digitalization and operations, design of operations, improvement concepts, ERP systems / capacity management, as well as business ethics and globalization are the contents of the advanced training in Operations Management. In addition, there are the focal points from the chosen specialization. In "Service Operations", these include quality management, controlling, concepts and digitalization in service operations, end-to-end process management and new organizational concepts. Industry 4.0, the use of simulations in operations, concepts in trading and concepts in industry, on the other hand, are the main topics of the elective module "Operations in Industry and Trade".

A CAS (Certificate of Advanced Studies) is a further education qualification from a Universities.

• Duration: Usually 1 semester part-time
• Title: "Certificate of Advanced Studies in (subject)"
• Recognition: International comparability via ECTS points
• ECTS points (European Credit Transfer System = international credit points)

If interested, this certificate course can be extended together with other CAS courses to the MAS Supply Chain & Operations Management; MAS Digital Transformation; MAS Business Informatics or MAS Business Analysis master's degree courses.

The CAS Operations Management comprises a total of 14 attendance days. It is credited with 12 ECTS. However, in addition to the attendance events (Fridays and Saturdays), sufficient time must also be allowed for self-study.

Two modules must be attended for the certificate course, firstly the "Fundamentals of Operations Management" and secondly the compulsory elective module "Operations in Industry and Commerce" or "Service Operations".