What does a manager do in the social and healthcare sector? What does their professional activity look like?

The working environment is shaped by the institution in which they work, e.g. hospitals, retirement and care centers, daycare centers, sheltered workshops and homes, Spitex centers, contact points for the unemployed or people with a migration background, etc. Managers are more or less involved in operational activities - the higher the management level, the greater the proportion of management, administrative and leadership tasks.

Management training in three stages:

AsTeam leader and team leaderyou lead your team members in a target-oriented manner and ensure that the tasks assigned to you and your team are completed in accordance with the order. You create work schedules, assign work and monitor its implementation. You will also ensure that all tools and materials are available and introduce new employees. You are also the contact person for employee concerns, e.g. regarding additional Fridays or further training opportunities, are responsible for ensuring smooth cooperation and resolve conflicts if necessary.

Managers onDivision management levelare often the superiors of the team leaders. Together with them, they set the annual targets, support them in their management tasks and help decide which employees are promoted and how. They are also responsible for quality assurance, recruitment and HR management processes, e.g. bonus systems and overtime regulations.

Heads of institutionsare primarily concerned with business and strategic issues such as the mission statement and vision, financing the institution, accounting management, public relations and positioning the institution in the public eye. They keep abreast of current developments in politics, the economy and society, recognize risks or the need for change at an early stage and initiate appropriate steps.

Provider of management courses in the social and healthcare sector