The IT Service Engineer course (new title: Computer Scientist HF) provides participants with extensive knowledge in the areas of leadership, communication and general education, including IT law, IT security, team leadership, knowledge management and personal development. There is also a foundation module with IT basics, IT basics practice, physics, computer technology and document creation. Building on this, students are offered content on business and organization (business administration basics, company organization, project management, quality), IT architecture (operating system, network architecture), IT engineering (including database design, web and database engineering, ITSM, network design, web publishing, ITSM design), IT transition and operation (ITSM application management, ITSM change management, database operation, network operation, ITSM optimization) as well as two freely selectable specializations.

The IT Service Engineer continuing education, Vocational Education and Training (new designation: Computer Scientist CHE) is open to professionals with a Federal Diploma of Vocational Education and Training (preferably Computer Scientist) of at least 3 years' duration or another apprenticeship qualification and several years' experience in IT systems technology. Persons with a Federal Vocational Baccalaureate, Specialized Baccalaureate, Baccalaureate, technical secondary school certificate or equivalent qualification are also eligible. In addition, all applicants must have a good command of German and English, a very good basic education in IT and have worked at least 50% in IT during the CHE course. Ask the school of your choice about the applicable admission requirements.