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Boxes Chur Frauenfeld Kreuzlingen Rapperswil Rorschach Sargans Schaffhausen St. Gallen Weinfelden Wil SG
Address:
Seewenweg 3
4153 Reinach BL
ITIL4 Specialist - Computare AG
Are you a (prospective) ITSM manager with an ITIL 4 Foundation certificate and interested in deepening your ITIL knowledge? Then the ITIL 4 Specialist: Create, Deliver & Support training is just right for you!

In three days, you will learn how to effectively create, deliver and support IT services and prepare for the exam. You will also acquire all the skills you need to integrate IT services into the entire life cycle of the value chain and to further professionalize not only their development and implementation, but also their continuous support and improvement. In this way, you will make an important contribution to meeting business requirements.
After the training, you will have the opportunity to prove your acquired knowledge in a 90-minute online exam in German or English at the PEOPLECERT examination institute.
Region: Aargau, Basel, Bern, Liechtenstein, Ostschweiz, Tessin, Westschweiz, Zentralschweiz, Zürich
Sites: Reinach
Next start date
Online
12/9/2024
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ITIL 4 Foundation (Cert.)

Schulen mit zertifizierter Bildungsberatung

Education location / Schools Buchs

» Would you like to complete the "ITIL Service Manager" course in Buchs? You can find more information about the Buchs training location here

Questions and answers

Training to become an ITIL Service Manager (now called ITIL V3 Expert or even V4) with the Service Management 1 and Service Management 2 modules, including certification fees, costs around CHF 2,600 - 3,000. Enquire directly with the providers.

Training to become an ITIL Service Manager comprises around 72 lessons spread over six months. There are also several hours of self-study.

The course for IT Infrastructure Library certification as ITIL Service Manager or ITIL Foundation V3 consists of two modules that build on each other and are attended consecutively. Participants learn the methods of process-oriented service management with optimal cost-benefit analysis in lectures, case studies, group work and demonstrations. Each of the two modules must be successfully completed and attended, but the ITIL Foundation V3 certification can only be completed after Module 2.

Participation in the ITIL V3 Expert (formerly ITIL Service Manager) certificate course requires at least two years of professional experience in the ICT and ICT-related environment, e.g. in the areas of communications, IT, technical services or similar areas. Please enquire with the provider.

The basics of service management, service strategies, service design, service operation, service transition, change management and continuous service improvement are the main topics of continuing education, further training to become an ITIL Service Manager, as well as preparation for ITIL V3 certification.

Overview of providers for ITIL Service Manager

Redaktionelle Leitung:

Stefan Schmidlin, Bildungsberatung, Content-Team Modula AG

Quellen

Website des Schweizerischen Sekretariats für Bildung, Forschung und Innovation SBFI , Website www.berufsberatung.ch (offizielles schweizerisches Informationsportal der Studien-, Berufs- und Laufbahnberatung) sowie Websites und anderweitige Informationen der Berufsverbände und Bildungsanbieter.

Overview of providers for ITIL Service Manager

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