In the age of home office and mobile workstations as well as cross-departmental project work, collaboration tools are an important element of a modern workplace. Online collaboration requires good organization. Software or a tool can be used to create a central area where all communication, work and project documentation takes place. Most of the time is often spent on e-mail communication, searching for and collecting information and internal communication and collaboration. Time-consuming cooperation and coordination tasks can be prevented or reduced with collaboration software. An online collaboration tool enables a better coordinated workflow and brings employees into line. This works by providing a unified platform for team meetings, file sharing, online storage for documentation, task assignments and real-time collaboration. Collaboration tools offer features such as resource scheduling tools as well as collaboration features such as task status updates, file sharing and progress visualization, video conferencing, live sharing on shared documents and client portals. Well-known tools include Microsoft 365, Google Workspace, Zoom, Nextcloud, Asana, Slack, factor, Trello, Wrike, Unify Circuit, Microsoft Teams, Cisco Webex Teams, Wunderlist and Beekeeper. The benefits of collaboration tools are good coordination and communication, successful project management and increased productivity through agile working, ideal task distribution, effective exchange between employees, free availability of resources and information as well as timely communication about changes in the work process.
A Collaboration Tools training or course provides knowledge about tools for more efficient teamwork and project work. It explains the basics of a cloud-based collaboration environment, integration options in existing environments, the use of APIs and integration into company processes. A training course can cover the following topics:
- Introduction to collaboration tools
- Presentation of platforms and their functions
- Licensing and service
- User administration
- Application scenarios, content and possibilities (VoIP, SIP, SIP trunking)
- Implementing use cases
- Working with lists, libraries and templates
- Configure team workspace
- Use project-related environment
- Function extension options
- Data storage options
- Security aspects
- Requirements for the firewall
- End devices
- Integration into existing environments (WebRTC, Cisco)
The Collaboration Tools courses are aimed at administrators and decision-makers with an interest in technology who are interested in collaboration tools, their capabilities and integration options. Graduates acquire in-depth knowledge of tools and software for successful online collaboration. They will be able to plan, set up, administer and maintain a collaboration environment.
Would you like to acquire specific IT knowledge about collaboration tools? On Ausbildung-Weiterbildung.ch you will find a selection of educational offers in the form of a course, a training course, a workshop or training. Let the Swiss education platform show you different offers and send you free information material.