Which activities appear in relevant job advertisements and how often? What is required in the hotelier job / hotelier-restaurateur jobs?

In "Hotelier Job / Hotelier-Gastronomer Jobs" job advertisements, a company's HR managers define all the requirements they have for a new employee for the vacancy. Jobseekers will find all the important information about the vacancy in job advertisements, which is usually:

  • the job - What does this job involve?
  • the requirements of employers such as previous education, professional experience, personal skills and characteristics
  • More information about the company - What does the employer do and offer?

This information about a hotelier job / hotelier-restaurateur job varies from employer to employer. We have collected the information from relevant job advertisements on various job boards, looked at it and summarized it for you*:

 

Different job titles:

  • Hotel Business Caterer / Hotel Business Caterer
  • Hotel Manager
  • Catering manager
  • F&B Manager (Food and Beverage Manager)
  • Reception manager
  • Event manager
  • Quality Manager
  • Housekeeping Manager / Housekeeping Manager
  • Restaurant manager
  • Front Office Manager / Front Office Manager
  • Head of Human Resources in the hospitality industry
  • Operations manager in the catering industry

 

Distribution of the individual tasks in a hotelier job / hotelier-restaurateur jobs:

Customer care and service: This includes direct contact with guests, ensuring a high-quality service experience, handling customer inquiries and complaints, and maintaining customer relationships

 approx. 30% of the time

Personnel management: Tasks include the planning and coordination of personnel deployment, employee management and development, as well as conducting training courses and employee appraisals

 approx. 20% of the time

Business management tasks: This includes budget planning and control, cost management, accounting and the analysis of key business figures

approx. 20% of the time

Quality management: Ensuring and improving service quality, complying with hygiene and safety standards and carrying out quality controls

 approx. 15% of the time

Marketing and sales: developing and implementing marketing strategies, sales promotion, market research and maintaining an online presence

 approx. 10% of the time

Administration and organization: General administrative tasks, coordination between different departments, planning and organization of events or special occasions

 approx. 5% of the time

Requirements mentioned in job advertisements for a hotelier job / hotelier-restaurateur jobs

Professional requirements
  • Completed basic vocational training in a hospitality profession
  • Completed HF degree in hotel and restaurant management
  • Professional experience in the hospitality industry
Specialist knowledge for a hotelier job / hotelier-restaurateur jobs
  • Knowledge of the hotel and catering industry
  • Knowledge about the needs and expectations of guests
  • Basic knowledge of business administration and finance
  • Good knowledge of German and foreign languages
  • Understanding and application of industry-specific software (such as reservation systems, management information systems) and general IT knowledge
Personal characteristics
  • Good communication skills
  • Organizational skills
  • Customer and solution orientation
  • Leadership skills
  • Multitasking skills and quality awareness
Other hotelier jobs / hotelier-restaurateur jobs
  • Customer focus: The ability to respond to guests' needs and expectations, provide excellent service and create a positive guest experience
  • Communication Skills: Clear and effective communication, both written and verbal, is critical to interacting with guests, employees and other stakeholders
  • Organizational talent: Efficient planning and organization are necessary to coordinate the various tasks and responsibilities and ensure the smooth running of operational processes
  • Leadership skills: The ability to lead, motivate and develop teams is important, especially in managerial positions

In addition:Here you will find useful links on the subject of job advertisements and job search:

*The information listed here comes from an ad hoc study to provide a unique insight into the labor market, what is required in a hotelier job / hotelier-restaurateur jobs.

Schools with training for a hotelier job / hotelier-restaurateur jobs