Anyone with an ITIL Foundation certificate has one thing under control: the management of IT services. ITIL stands for "IT Infrastructure Library" and was originally developed on behalf of the British government. However, it has now spread widely in German-speaking countries and enjoys a kind of standard status. ITIL v4 enables maximum use of IT and digitalized services - both for companies and private individuals. Always aligned with corporate strategy and customer needs, it offers service providers a clear capability model. This enables them to manage and master the challenges of ongoing change, as ITIL 4 Foundation supports rapid value and quality-driven delivery for organizations and individuals.

ITIL v4 provides orientation in the constantly evolving technological change of the fourth industrial revolution around robotics, AI, quantum computing, Internet of Things, nanotechnology, 3D printing, autonomous vehicles, etc. ITIL 4 Foundation provides an agile and helpful basis for this digital transformation by constantly adapting digital, physical and human resources to this complex and growing environment. The focus is on the world of technology and business on the one hand, and on digital transformation, DevOps and agile on the other, while always keeping the future perspective at the center. This supports a holistic view of the availability of services and products.

ITIL 4 Foundation addresses experts in software development and enables practitioners from service management and business to gain insight. Another important feature of this framework is the promotion of collaboration, automation, authenticity and a holistic way of working.

Anyone who is active in this area or wants to be active in this area will not be able to avoid attending ITIL Foundation training or further training. Order further information from the schools of your choice or arrange a personal consultation.