Head of Technical Customer Service / Service (HFP) (Region Aargau):
1 Provider
Request convenient free information on Head of Technical Customer Service: Training, further training and schools from the providers of your choice below now.
Sofort zur richtigen Weiterbildung
Wiesenstrasse 26
5400 Baden
Schulen mit zertifizierter Bildungsberatung
Questions and answers
Where do Technical Customer Service Managers work?
Graduate managers of technical customer service / service work in trading and production companies and usually manage an assembly department, a service department or technical customer service.
Which subjects are examined in the Advanced Federal Professional Examination (AFPE) for Technical Customer Service Managers?
The examination for the diploma in Head of Technical Customer Service comprises five parts: "Service management, corporate management, economics"; "Personnel development and personnel management"; "Company organization and law" are tested both practically and in writing and orally, "Customer relationship and product management" in writing and orally and "Work techniques and communication" in writing and practically.
Is the continuing education, further training as Head of Technical Customer Service part-time?
The continuing education,, further training to become a qualified technical customer service manager takes place within two years of professional experience.
What qualification do graduates of the HFP Head of Technical Customer Service obtain?
After passing the higher professional examination, graduates are awarded the federal diploma "Certified Head of Technical Customer Service / Service".
Are there any special requirements for continuing education, further training as Head of Technical Customer Service?
Persons with a Federal Diploma of Vocational Education and Training (Federal VET Diploma) or a comparable qualification who also have at least five years of professional experience in technical customer service, at least three years of which must be in a management position, are admitted to the Advanced Federal Professional Examination (AFPE) for Technical Customer Service Managers.
Info, tips and tests for "Head of technical customer service (HFP)"
Erfahrungen, Bewertungen und Meinungen zur Ausbildung / Weiterbildung
Haven't found the right training or further education yet? Benefit from educational advice now!
Further training is not only important in order to maintain or increase professional attractiveness, investing in training or further training is still the most efficient way to increase the chances of a pay rise.
The Swiss education system offers a wide range of individual training and further education opportunities - depending on your personal level of education, professional experience and educational goals.
Choosing the right educational offer is not easy for many prospective students.
Which training and further education is the right one for my path?
Our education advisory team will guide you through the "education jungle", providing specific input and relevant background information to help you choose the right offer.
Your advantages:
You will receive
- Suggestions for suitable courses, seminars or training programs based on the information you provide in the questionnaire
- An overview of the different levels and types of education
- Information about the Swiss education system
We offer our educational counseling in the following languages on request: French, Italian, English
Register now and concretize your training plans.
Linda, deine Weiterbildungsfinderin
