Which activities appear in relevant job advertisements and how often? What do you need for jobs in tourism with a HF diploma?

Advertisements for tourism jobs with a HF diploma contain all the requirements that a company places on new employees for the vacancy. People looking for a job will find all the important information about the vacancy in the job advertisements, such as

  • the activities
  • the employer's requirements (previous education, professional experience, personal skills and characteristics)
  • the company and more information about it

This information on jobs in tourism with a HF diploma varies from company to company. We have selected, viewed and compiled the information from relevant job advertisements on various job portals for you*:

 

Different job titles:

  • Tourism specialist
  • Travel consultant
  • Tourism manager
  • Tour operator
  • Hotel manager
  • Event manager
  • Tour guide
  • Tour guide
  • Flight attendant
  • Reservation clerk
  • Travel agency manager
  • Travel and event coordinator
  • Travel salesperson
  • Cruise Manager

 

Distribution of individual tasks at Jobs Tourism with HF diploma:

Customer service and advice:

  • Advising customers on the selection of travel destinations and packages
  • Provision of information on hotels, transportation options and places of interest
  • Answering questions and inquiries from customers
 approx. 35% of the time

Travel planning and bookings:

  • Organization of itineraries and activities
  • Booking flights, hotels, rental cars and other travel services
  • Management of booking details and travel documents
 approx. 25% of the time

Marketing and sales:

  • Development of marketing strategies to attract customers
  • Sale of travel packages and services
  • Maintaining customer relationships and identifying cross-selling opportunities
 approx. 20% of the time

Customer complaints and support:

  • Handling complaints and problems from customers
  • Providing support and solutions for unexpected travel incidents
 approx. 10% of the time

Travel information and documentation:

  • Updating travel information, brochures and websites
  • Preparation of travel documents and visa applications
 approx. 5% of the time

Administration and office tasks:

  • Document management, accounting and billing
  • General office organization and administration tasks
 approx. 5% of the time

Requirements mentioned in job advertisements for jobs in tourism with a HF diploma

Professional requirements
  • Completed basic education
  • Completed studies to become a certified tourism specialist HF
  • Professional experience in the tourism industry
Specialist knowledge for jobs in tourism with HF diploma
  • Deep understanding of the tourism industry and destinations and geographical knowledge
  • Knowledge in the sale of travel packages and services as well as travel laws and regulations
  • Proficiency in written and spoken German
  • Very good knowledge of English and other foreign languages an advantage
  • Knowledge of booking systems, online reservation tools and other software
Personal characteristics
  • Customer orientation
  • Communication skills
  • Sales skills
  • Organizational skills
  • Ability to work in a team
Other jobs in tourism with HF diploma
  • Flexibility and resilience: The tourism industry can bring unpredictable challenges, so it's important to be flexible and work under pressure
  • Customer Service: Excellent customer service skills are critical in the tourism sector as you interact with travelers and assist them with their needs and concerns
  • Cultural awareness: When working with international travelers, cultural sensitivity and awareness is important to ensure a positive and respectful experience for all customers
  • Networking: Building and maintaining relationships with hotels, airlines, tour operators and other industry professionals can be important in securing good deals and ensuring smooth travel organization
  • Attention to detail: Close attention to detail is important to avoid mistakes when booking trips and managing bookings and to ensure a smooth travel experience

By the way:Here you will find informative links on the topics of job advertisements and job search:

*All information listed is from an ad hoc study to provide a unique insight into the job market for tourism jobs with a HF diploma.

Schools with training for jobs tourism with HF diploma