Hospital secretary: providers, information, experience reports, tips, FAQ

From KV to medical and hospital secretary
Michelle Keszthelyi's path from an office job to Balgrist University Hospital
Preview of the video «From KV to medical and hospital secretary»
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Are you looking for training to become a hospital secretary? Here you will find suitable schools as well as further information, tips and resources for choosing the right training course.

If you would like personal advice on hospital secretary training, contact the provider of your choice via the "Free information on the topic..." button - without obligation, quickly and easily.

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Hospital secretary (cert.): Professionals for administration and organization in the healthcare sector

Hospital secretaries work in hospitals and doctors' surgeries, where they carry out administrative and organizational tasks independently. They have commercial skills and in-depth knowledge of the healthcare and hospital sector. They support their superiors in all matters and form the interface between customers and patients, employees, management and other healthcare facilities.

Relevance:The hospital secretariat is an information, communication and coordination center and represents the company to the outside world. As the first point of contact for patients and cooperating institutions, hospital secretaries have an influence on the image and success of the company. With their combination of commercial and medical skills, they find numerous vacancies on the job market in hospitals (departmental, medical and executive secretariats, administration, HR), private medical practices, group practices and nursing homes as well as insurance companies and health insurance funds.

Activity:Hospital secretaries have a wide range of tasks. Hospital secretaries provide information, handle correspondence, process patient and business documents and organize filing, prepare medical reports and protocols from a dictaphone, arrange and coordinate appointments, receive patients, record their data in the IT system and process invoices and health insurance inquiries. In smaller medical practices, they sometimes also create presentations and graphics or maintain the website.

Education:Training to become a hospital secretary is not standardized and concludes with the school's own diploma. Most schools work closely with hospital associations and the Swiss Commercial Association (SKV).

At some schools it is possible to obtain a diploma that is uniformly regulated and recognized by the Association of Swiss Hospitals, Clinics and Nursing Institutions (H+, formerly VESKA).

Learning content:In addition to commercial skills (e.g. accounting, German, legal knowledge, IT application and communication), the various hospital secretary training courses generally impart knowledge of medical terminology, anatomy, pathology, pharmacology/pharmacology, medical correspondence, hospital and practice administration/organization as well as social and health insurance.

Personal requirement:Outgoing team players with a commercial or other professional qualification, a precise and fast working style and good foreign language skills (English, French and Italian and any other language spoken by the population are also an advantage) who want to specialize in the medical field make a good choice with hospital secretary training. The further training is also suitable for returning to work.

Questions and answers

The exact curriculum for this additional training to become a medical secretary varies from school to school. In most cases, however, in-depth knowledge is taught in the following areas:

  • Anatomy
  • Pathology
  • Pharmacology
  • Medical correspondence
  • Computer science
  • Practice organization
  • Social insurances
  • Health insurance
  • Industry knowledge hospital and healthcare
  • Accounting
  • German
  • Legal knowledge
  • Computer science

In addition, electives can be taken free of charge at many schools. For more information on the exact curricula, please contact the respective educational institutions directly.

Depending on the school, the content of the hospital secretary training course may vary. Administration / practice organization plays a major role in the course, as do medical correspondence, medical terminology, anatomy and pathology. Medication theory is also taught, as well as patient admission and communication and knowledge of social and health insurance. For detailed information on the individual schools, please get in touch with the relevant contact person directly using the contact form.

A medical and hospital secretary performs various administrative tasks independently and professionally. They transcribe reports and expert opinions previously spoken by doctors on the dictaphone, answer the telephone and receive patients. Medical and hospital secretaries have a basic knowledge of medical terminology and health organization, are familiar with the various tariffs and forms required by health insurers and health insurance companies, so that they can carry out their tasks competently and are available as a contact person for doctors and patients.

After completing your training as a medical and hospital secretary, you will receive a course certificate.

The course to become a medical and hospital secretary lasts between six months and a year, depending on previous education and school. Training to become a hospital secretary is therefore not too long.
Be sure to enquire about the current duration at the training center of your choice.

As a rule, the courses for training as a medical and hospital secretary are attended part-time. The teaching times for the hospital secretary training course can be two evenings a week, two full days, a Saturday and a weekday or Saturdays only. Each school offers different course models, so it makes sense to get in touch with the relevant contact person directly via our contact form.

The following requirements must be met for admission to hospital secretary training:

  • Either completed basic commercial training, commercial secondary school or commercial school and professional experience.

or

  • Completion of basic training in a healthcare profession such as healthcare specialist, pharmacy specialist or nursing specialist with professional experience

Note: This training is also suitable for those returning to work.

Be sure to ask your chosen educational institution about the applicable admission requirements.

Training to become a medical secretary is not federally regulated, meaning that the duration and scope of the courses can be determined by the schools and educational institutions themselves. Almost all continuing education, further training courses are offered on a part-time basis, so that it is generally still possible to work full-time. Depending on the educational institution and training model, a course can last from 1 to 3 semesters.

Practice and hospital secretaries work in doctors' surgeries, clinics, group practices, health insurance companies, pharmaceutical companies and hospitals, where they take care of all administrative tasks. They transcribe medical reports and expert opinions that are spoken to them by doctors on a dictaphone, make appointments for consultations, receive patients, bill for medical services, conduct medical correspondence, know the most important medical terms and tariff systems, operate the telephone and are familiar with the hospital and healthcare organization.

Info, tips & tests for "Hospital secretary (cert.)"

Redaktionelle Leitung:

Stefan Schmidlin, Bildungsberatung, Content-Team Modula AG

Quellen

Website des Schweizerischen Sekretariats für Bildung, Forschung und Innovation SBFI , Website www.berufsberatung.ch (offizielles schweizerisches Informationsportal der Studien-, Berufs- und Laufbahnberatung) sowie Websites und anderweitige Informationen der Berufsverbände und Bildungsanbieter.

Erfahrungen, Bewertungen und Meinungen zur Ausbildung / Weiterbildung

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Preview of the video «From KV to medical and hospital secretary»

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Address:
Vulkanstrasse 106
8048 Zürich
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Preview of the video «From KV to medical and hospital secretary»
Benedict-Schulen Schweiz
With Benedict you will get ahead, because nothing is more important today than targeted and professional further education. Whether you are interested in the Benedict business school, language or management school or in the fields of IT, medicine or hotel management - the Benedict School is your competent and quality-conscious partner for your professional career.
Strengths: All-inclusive prices (excluding external exams), Mon/Wed or Tue/Thu or Saturday classes, above-average exam results, centrally located. Free parking (Zurich), free preliminary courses, optional subjects.
Region: Bern, Ostschweiz, Zentralschweiz, Zürich
Sites: Bern, Luzern, St. Gallen, Zürich
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Certifications, Memberships, Qualifications:
Firmenangebote
Bildungsberatung
ACBSP
anavant
ASCA
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eduQua
Hybrid-Unterricht
VSH
Address:

Lagerstrasse 102
8021 Zürich
Juventus School of Medicine
Training as a medical practice assistant (MPA) or veterinary practice assistant (TPA) is your entry into the world of medicine. We have been your partner since 1941.

Health professions are an individual school of life and promote social skills. Juventus School of Medicine is proud of its many years of experience in training and further education in the medical field and guarantees high quality. There is close cooperation with the Secondary School and Vocational Training Office (MBA), the Medical Association of the Canton of Zurich and various medical clinics and associations.

Basic training
- Medical practice assistant EFZ apprenticeship
- Medical practice assistant EFZ School-based training
- Veterinary practice assistant EFZ apprenticeship

Further training
Medical and hospital secretary
Chief physician and management assistant
Medical practice coordinator, practice management and clinical direction
Medical team leader SVMB
Consultation assistant
Strengths: Our values: human, reliable, unerring. Leading provider of training and further education for 100 years. Practical, learning-efficient teaching in state-of-the-art classrooms in Zurich.
Region: Zürich
Sites: Zürich
Next start date
Certifications, Memberships, Qualifications:
Blended Learning
IQNet
ISO 21001 SQS
VSH
VSK
Address:
Haldenstrasse 33
6006 Luzern
FREI'S Schulen Luzern
As a cantonal vocational school, FREI'S schools train around 1200 apprentices in six medical and two commercial professions.
Further training, further education and language courses, including an authorized Cambridge English Exam Centre, round off the wide range of private school courses.

Founded in 1897, FREI'S Schulen AG is the oldest private commercial school in Central Switzerland. Since then, around 100,000 people have successfully completed their basic or further training in a medical or commercial profession here.

Every year, around 1,400 apprentices and students attend the school, which is centrally located in Lucerne on the left bank of the lake and can be reached within 7 minutes from Lucerne railroad station.

Together towards the future! For 125 years.
Strengths: Successfully active in education in Central Switzerland for 125 years. Your vocational school for 10 basic training courses, 30 further training courses and languages with an authorized Cambridge English Exam Centre.
Region: Zentralschweiz
Sites: Luzern
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Certifications, Memberships, Qualifications:
Firmenangebote
Blended Learning
Bundesbeiträge
Cambridge English
Cambridge English Language Assessment
ECDL
IQNet
ISO 9001 SQS
Swiss Olympic
VSH
VSP
Address:
Breitenweg 1
8462 Rheinau
AKADSEKMED
Discover your future as a medical secretary - The most affordable course on the CH market!

Do you dream of a career in the medical field? Start now with our comprehensive
medical secretary course - the most affordable and highest quality course on the market!

Your benefits at a glance:
- Cost-effective: we offer you the best and most affordable price with the highest quality. (Course costs incl. teaching materials)
- Practical: Acquire valuable knowledge and skills that are directly applicable in medical practice.
- Flexible: Learn at your own pace - self-study, online or on site.

Take the first step into your medical career and become indispensable to any practice team.
Register today and secure your place on our popular medical secretary course!
Strengths: We want learning to be fun! Teaching professional competence with a pinch of humor creates a pleasant learning environment and leads to success. This is also reflected in our Google reviews ...
Region: Zürich
Sites: Rheinau
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Address:
Technoparkstrasse 5
8406 Winterthur
SWS Schulen für Wirtschaft und Sprachen
(5.3) Very good 78 78 Ratings (98% )
We are delighted to welcome you to SWS in Winterthur. Whether you are looking for training, further education or studies, we can offer you educational opportunities that suit you. Because at SWS in the heart of the new and up-and-coming Technopark area in the educational city of Winterthur, the focus is on you and your personal goals.
Strengths: Many long-standing customers, excellent ratings and extremely high success rates do not lie: at the renowned SWS you can expect quality, flexible course times and a pleasant learning environment.
Region: Ostschweiz, Zürich
Sites: Winterthur
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Certifications, Memberships, Qualifications:
Firmenangebote
EDUCA SWISS
eduQua
VSH
VSK
VSP
Address:
Blegistrasse 17a
6340 Baar
scheggservices
Wir begleiten dich in die Welt der Patientenadministration!

scheggservices (eine Dienstleistung von scheggpartner AG) bietet ein umfassendes Schulungsangebot für Quereinsteigende in die Patientenadministration. Dieses Angebot richtet sich an Quereinsteigende, die ihre Karriere in der Administration einer Gesundheitsinstitution beginnen möchten. In fünf Tagen intensiver Ausbildung erhalten die Teilnehmenden die notwendigen Fähigkeiten, um in der Patientenadministration erfolgreich zu starten. Mit unserer langjährigen Erfahrung im Spitalwesen bereiten dich unsere Dozentinnen praxisnah und fundiert auf den Einstieg in das Gesundheitswesen vor. Zudem erhältst du nach dem Einstieg eine bedarfsgerechte Begleitung durch unsere Dozentinnen.
Strengths: Our training offers customized and practical content without requiring prior knowledge of patient administration. After starting the course, participants are supported as required.
Region: Zürich
Sites: Zürich
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Address:
Max-Daetwyler-Platz 1
3014 Bern
Feusi Education Center
Your success is our goal. Since 1952.
Our focus is on you. In an atmosphere conducive to learning, we offer a consistent and practice-oriented range of training and further education courses at our locations in Berne, Muri-Gümligen and Solothurn. We want to support and encourage you in your development with our educational programs. We look forward to accompanying you during this phase so that together we can achieve your educational goals.
Strengths: Trial lessons. Personal advice & support. Practice-oriented. Hybrid lessons. High success rate. Good accessibility. More than 70 years of experience.
Region: Aargau, Basel, Bern
Sites: Bern, Gümligen, Solothurn
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Certifications, Memberships, Qualifications:
eduQua
Swiss Olympic
Address:
Bahnhofplatz 2
9000 St. Gallen
Vocational training and further education Klubschule Pro.
"Education for all" - this has been our guiding principle for over 75 years. As a leading educational institution, we offer low-threshold access to vocational education and training. We impress our customers with a broad and inspiring range of application-oriented courses and training programs.
Region: Ostschweiz, Zürich
Sites: Chur, Frauenfeld, Schaffhausen, St. Gallen, Wetzikon, Winterthur
Address:
Wiedenstrasse 50a
9470 Buchs
MPA Berufs- und Handelsschule AG
Welcome to the MPA Vocational and Commercial School in Buchs SG - the private vocational school for commercial and medical professions. The name stands for an excellent supplement or alternative to the existing state schools and includes preliminary vocational training, initial and further training. Our institute is a private vocational school recognized by the Cantonal Office for Vocational Education and Training. The training courses are aimed at young people and adults. All courses lead to a state (EFZ) or national diploma.
Region: Ostschweiz
Sites: Buchs
Address:

Eulerstrasse 55
4051 Basel
HWS Huber Widemann Schule, Medizin
We are committed to your future: with 1,000 students, the HWS Huber Widemann School is the number 1 in north-western Switzerland for training and further education in the fields of medicine, exercise and health and naturopathy. Our teaching staff come from the field and teach for the field. The HWS is known as a renowned private school and has an excellent reputation - for almost 150 years.

The HWS Huber Widemann School is divided into three departments:
- HWS Medicine
- HWS Movement and Health
- HWS Academy for Naturopathy
- HWS Medical Pharmacy
- HWS Vocational School

Get simple and convenient advice now!

Arrange an online consultation, give us a call or send us an e-mail. We look forward to hearing from you.
Region: Basel, Zürich
Sites: Basel, Zürich
Address:
Schlösslistrasse 7
3700 Spiez
NOSS School Center Spiez
(5.5) Excellent 38 38 Ratings (94% )
We have been offering education and training for young people and adults since 1947. One focus is on a wide range of courses at the interface between compulsory schooling and working life (9th and 10th school years).

We also offer commercial training courses such as commercial apprenticeships (B and E profile), commercial and hotel business school (full-time).

In the area of adult education, we offer extra-occupational training courses for medical clerks (medical secretaries) as well as additional commercial training courses such as the VSH office management diploma and VSH commercial diploma. We also offer
Strengths: We encourage and support our customers individually, teach in a performance-oriented way and provide a pleasant learning environment in which the joy of learning is the main focus.
Region: Bern
Sites: Spiez/BE
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Certifications, Memberships, Qualifications:
Cambridge English
ECDL
ISO 9001 SQS
VSH
VSP

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